Domestic (Malaysia)

• Current orders take up to 2-5 business days to arrive.
• RM10 for West Malaysia
• RM12 For East Malaysia
• Free shipping for orders more than RM150.

International

• Should there be customs charges, you, the buyer, are responsible for the fees. We, as the seller, are not responsible for any custom charges.
• Current orders usually take 5-10 business days to arrive.
• Orders could take up to 4 weeks  to arrive after they are shipped as they have to pass through customs. 
• Free shipping for orders more than RM600 in South East Asia, RM120 for regular shipping.
• Free shipping for orders more than RM1000 everywhere else, RM200 for regular shipping.

General

• Should there be any problems with your order (not what you expected, not received, etc) please let us know as soon (hello@rootremedies.com) as possible with your order number. Your satisfaction is our utmost priority and we will try our best to resolve any issues that might occur.