International
- Should there be customs charges, you, the buyer, are responsible for the fees. We, as the seller, are not responsible for any custom charges.
- Current orders usually take 10-15 business days to arrive.
- Orders could take up to 4 weeks to arrive after they are shipped as they have to pass through customs.
- Free shipping for orders more than RM200 or USD50.
Domestic (Malaysia)
- Current orders take up to 1-3 business days to arrive.
- Free shipping for orders more than RM120.
General
- Should there be any problems with your order (not what you expected, not received, etc) please let us know as soon (hello@rootremedies.com) as possible. Your satisfaction is our utmost priority and we will try our best to resolve any issues that might occur.
