Domestic (Malaysia)

• Current orders take up to 2-5 business days to arrive.
• RM10 for West Malaysia
• RM12 for East Malaysia
• Free shipping for orders more than RM150.

Singapore

• Delivery may take up to 5-7 business days to arrive. 
• Shipping fee is RM30 to Singapore. 
• Get free shipping for orders more than RM350.

International

• Should there be customs charges, you, the buyer, are responsible for the fees. We, as the seller, are not responsible for any custom charges.
• Delivery will usually take 5-10 business days to arrive.
• However, orders could take up to 4 weeks to arrive after they are shipped as they have to pass through customs and the pandemic restrictions.
• Shipping fee may vary for each country depending on area and courier.
• South East Asia countries - RM120 shipping fee. Free shipping for orders more than RM600
• Other countries - RM200 shipping fee. Free shipping for orders more than RM1000. 

General

• Should there be any problems with your order (not what you expected, not received, etc) please let us know as soon as possible with your order number (happiness@rootremedies.com). Your satisfaction is our utmost priority and we will try our best to resolve any issues that might occur.