All good things must come to an end. Root Remedies will officially close on 30 September 2022. Thank you so much for your support.

PRODUCT

Is Root Remedies 100% natural?
Yes. We handcraft our products from the finest botanical ingredients, sourced within and outside Malaysia by Sian herself.
From seed to flower, we use state-of-the-art technology to retain the maximum nutrients of every ingredient.

Is Root Remedies vegan + cruelty-free?
Yes. We only use plant-based ingredients and we strictly do not, nor do we condone testing on animals.

Do your products contain any preservatives?
Our hydrosol toners contain very minimal, food-safe preservatives to prevent contamination – of mould, bacteria, and virus. Our oil-based products do not contain any preservatives.

How long do your products last?
The commended shelf life of our products is 24 months from the date of production. Once opened, we recommend using them within 6 months.
We handcraft our products without preservatives and in small batches. This ensures every batch offers optimal freshness throughout their shelf life.

How do I store my Root Remedies products?
Out of direct sunlight and at room temperature. Keep your oils longer by ensuring the dropper does not directly touch your skin during application.

Where do you produce your products?
In GMP certified facilities in Malaysia with formulations distinctive to only Root Remedies.
Skilled, local artisans handcraft our products in small batches – a worthwhile investment to:

• Guarantee top-tier product quality, safety, and freshness.
• Offset our environmental footprint as a business, which would otherwise entail discarding excess quantities of expired inventory.

REFUND
Find all Refund information here.

SHIPPING
Find all Shipping information here.