Remedy Rewards

Welcome to Remedy Rewards – perfected to elevate your RR experience.
Join us and effortlessly collect points to be redeemed for exclusive discounts.

Remedy Rewards

Welcome to Remedy Rewards – perfected to elevate your RR experience. Join us and effortlessly collect points to be redeemed for exclusive discounts.

How It Works

Log in your Root Remedies account to access your rewards and to begin collecting points.

Ways to Collect Remedy Points


Ways to Redeem Remedy Points

Exclusive at rootremedies.com & Root Remedies Experience Store with a minimum spend of RM99.


1 Bottle, 5 Remedy Points

Empty & Return

Our sustainability pledge transcends the use of natural ingredients, with mindful packaging. Glass is invariably our first and most sustainable option, firm to receive new life through recycling and repurposing.

Rinse and return your empty RR bottles to our experience store in Bangsar for Remedy Points or receive an instant discount with an in-store purchase.

1 Bottle, 5 Remedy Points

Empty & Return

Our sustainability pledge transcends the use of natural ingredients, with mindful packaging. Glass is invariably our first and most sustainable option, firm to receive new life through recycling and repurposing.

Rinse and return your empty RR bottles to our experience store in Bangsar to collect Remedy Points.

1 Bottle, 5 Remedy Points

Empty & Return

Our sustainability pledge transcends the use of natural ingredients, with mindful packaging. Glass is invariably our first and most sustainable option, firm to receive new life through recycling and repurposing.

Rinse and return your empty RR bottles to our experience store in Bangsar for Remedy Points or receive an instant discount with an in-store purchase.


Give RM25, Get RM25

Refer A Friend

Give your friends RM25 off their first order and get RM25 for every successful referral.

Copy your unique referral link and send it to as many friends as you would like. Referral is successful once your friends complete their their first order of minimum RM99.

Give RM25, Get RM25

Refer A Friend

Give your friends RM25 off their first order and get RM25 for every successful referral.

Copy your unique referral link and send it to as many friends as you would like. Referral is successful once your friends complete their first order of minimum RM99.

Give RM25, Get RM25

Refer A Friend

Give your friends RM25 off their first order and get RM25 for every successful referral.

Copy your unique referral link and send it to as many friends as you would like. Referral is successful once your friends complete their first order of minimum RM99.


FAQs

Discover Remedy Rewards.

What is Remedy Rewards?

Remedy Rewards is our new loyalty programme, designed to thank you for your encouraging support. Collect points every time you shop or engage with us and redeem for members-only discounts on your Root Remedies order.

Exclusive at rootremedies.com & Root Remedies Experience Store.

How do I join?

Remedy Rewards is a members-only loyalty programme.

You may sign up HERE to enjoy membership benefits. Customers with an existing Root Remedies account will be enrolled automatically.

How do I collect points?

You will need to be signed in to your Root Remedies account.
You may visit HERE for the list of ways to collect points.

How do I redeem my points?

You will need to be signed in to your Root Remedies account and visit HERE to redeem your Remedy Points.

Where do I redeem my points?

You may redeem your Remedy Points every time you shop at rootremedies.com or experience store in Bangsar.

Is there a minimum spend required to redeem my points?

Yes. There is a minimum spend of RM99 to redeem your points at rootremedies.com and our experience store in Bangsar.

Can I redeem my points and combine the allotted discount with another discount code?

Unfortunately, combining is non-viable. Any form of discount is to be utilised on its own.

Do my points ever expire?

Yes. Your Remedy Points is valid for redemption within 12 months from the first date of issue.

How do I check my points balance?

You will need to be signed in to your Root Remedies account.

You may visit HERE to check the accumulated balance of your Remedy Points. You will also receive an email regarding your balance every time you collect new points.

What happens to my points if I cancel or return an order?

The points value of the cancelled or returned order will be debited from your accumulated balance.

I collected new points, but it is not reflected in my account.

Fret not. During high traffic, our system may take a bit of time to issue your points and if the matter persists over 24 hours, kindly contact our Mindful Skincare Advisors through our website chat, socials, or at . We reply from Monday to Sunday, 10 a.m. to 8 p.m.

How do I return my RR empties?

Thoroughly rinse your empty RR bottles with soap and water, then dry. You will need to return the bottles in person at our experience store in Bangsar.

My question is not covered in this FAQ.

If your question is not covered in this FAQ, kindly contact our Mindful Skincare Advisors through our website chat, socials, or at happiness@rootremedies.com. We reply from Monday to Sunday, 10 a.m. to 8 p.m.